Coronavirus Updates: What Has Changed at the Hospital

  • Coronavirus Updates - Roseway Veterinary Hospital

Our Hospital is Open With Precautions in Place to Keep You & Your Pets Safe   Updated March 30, 2020 With the rising threat of COVID-19 and recent mandates to restrict crowd interaction, we will continue with our temporary policy to restrict clients from gathering in our lobby. At this time, our hospital remains open and is operating under regular business hours, but with restrictions. We are still requiring that all pets be picked up at the curb for their appointments and client interactions with our staff will take place via telephone, email or curbside.   Curbside Pick-Up For Appointments Please call us at (503) 360-9695 when you arrive and a member of our team will meet you curbside to pick-up your pet and go through the check-in process. Our team will then take your pet inside for their scheduled appointment. We ask that all clients wait in their cars during their pet’s appointment (rare exceptions may be made, such as for patient euthanasia). Please be sure that all pets are on a leash or in a secure carrier.  In response to the recent and ever-changing recommendations regarding the Coronavirus outbreak, we are offering the following options for the care of your pet: After transferring your pet to our team, Your Roseway veterinarian will perform a regular exam with your pet and call you with a treatment plan for any suggested services. You will have the opportunity to discuss treatment recommendations with your veterinarian over the phone before approving any services. We can take payment over the phone after your pet’s services are completed. We will contact you by phone to let you know your pet is ready for pick-up. Our staff will again meet you curbside to hand off your pet.   Curbside Pick-Up of Food and Medications If your pet relies on medications or prescriptions diets, we recommend ensuring that you have enough supply to last through at least one month of a possible home quarantine situation. Please call us at (503) 360-9695 to place an order from the hospital or order directly through our convenient online pharmacy. Note that it may take us up to a week to obtain large quantities of food […]

It’s Cold & Flu Season for Your Dog, Too!

  • It’s Cold & Flu Season for Your Dog, Too!

You’re probably aware that dogs can get cold-like viruses and bacterial infections and that it’s common practice to give them Bordetella vaccines to help prevent some of these illnesses. But did you know that there are two strains of canine influenza and that it’s just as important that your dog be vaccinated for those as well? Vaccinating your pooch against canine influenza is always a good idea, but it’s particularly important if you’re taking your best friend to daycare, pet stores, boarding or grooming facilities, or other doggy gathering places, especially indoor ones. If you notice dogs coughing in these spaces, consider leaving and coming back another time. The organisms causing diseases like Bordetella and canine flu are airborne, so it’s easy for dogs to pass them on. Even the cleanest kennels can’t always prevent an outbreak. Symptoms of canine flu include runny nose, fever, lack of energy and appetite, cough, and eye discharge. Many dogs infected with canine flu will be asymptomatic. In general, the condition is not life-threatening, but serious complications can occur (such as pneumonia), particularly in dogs with underlying health issues. At Roseway Veterinary Hospital, we offer the bivalent flu vaccine, which protects against the two known virus influenza strains that impact dogs: H3N2 and H3N8. One shot, double immunity. In other words, a win-win. No one can prevent all cold and flu infections, but by being careful and considerate, we can reduce exposure. If you’d like to update your pet’s vaccines or have questions about canine colds and flu, get in touch with us at 503.360.9695.

Our Homes Can Be Poisonous to Pets, but They Don’t Have to Be

  • Our Homes Can Be Poisonous to Pets, but They Don’t Have to Be

National Poison Prevention Week, which was enacted by Congress in 1961, always occurs during the third week in March. This year it falls from March 15 to March 21st. So, what exactly is the purpose of National Poison Prevention Week? This specific week has been set aside to highlight awareness and prevention of poisoning, and what to do if any unfortunate scenarios occur. At Roseway Veterinary Hospital, we use this week to remind our clients about the potential dangers their furry friends can encounter if they get poisoned by everyday household objects. Since pets are just naturally curious, it is extremely important to keep certain things away from paws’ reach. We encourage you to pay attention to: Living rooms. Poisonous things in these areas include certain plants, fragrance products, batteries, bags/purses (which can contain many toxic items) and more. Kitchens. There are many human foods that are poisonous to pets and should be kept away from them. Garbage cans should also be kept pet-proof, and alcoholic beverages need to be stored away from curious snouts. Bathrooms. All medications need to be stored away in cupboards and not on countertops. Bathroom cleaning products should also be tucked away, and always remember to close toilet lids. Garages. Ethylene glycol (antifreeze) products have a sweet taste that pets may enjoy. However, it is extremely deadly and should be stored away safely along with other car products, cleaners and fluids. Outdoor areas. Keep fertilizers sealed and out of reach. Grub or snail killers can also be harmful to pets, as well as insecticides and herbicides. The above examples are just some of the common scenarios where pets can become poisoned from everyday products. If you believe your pet has ingested anything toxic, contact us immediately at 503.360.9695. Please be ready with the label or type of object your pet has ingested. We treat National Poison Prevention Week very seriously and we highly encourage you to contact us for additional information on household toxins and how to keep your pet away from them. You can also reach out to the Pet Poison Helpline which is available 24/7 for any additional questions or expert help.

Prevention is Your Pet’s Best Defense

  • Prevention is Your Pet’s Best Defense

With warmer weather just around the corner and the crocuses and cherry blossoms starting to emerge, it’s time to talk fleas and ticks. Contrary to popular opinion, these pests aren’t just annoying. Fleas can transmit tapeworm and cause anemia, while ticks are well-known carriers of many harmful conditions, including Lyme disease. Heartworm is another – and even graver – threat. Mosquitos can transmit the deadly worms to pets through just one bite. Sadly, many animals don’t show symptoms until the disease is advanced, if at all. While there is treatment for canines, it is expensive and can be very hard on your pet. (There is no heartworm cure for cats.) At Roseway Veterinary Hospital, we understand that year-round prevention is the only guarantee your pet won’t suffer an uncomfortable – or even life-threatening – infestation. That’s why we carry many different types of flea and tick preventives in our clinic. You can also purchase them through our online store. Below is a short list of some of the products we recommend and the pests they prevent: FOR DOGS Credelio (monthly flea & tick preventative) Bravecto (3-month flea & tick preventative) Interceptor Plus (monthly heartworm and intestinal parasite preventative) Seresto Collars (8-month flea & tick preventative) Trifexis (monthly broad-spectrum preventative, but no ticks) FOR CATS Bravecto Plus (2-month broad-spectrum preventative) Cheristin (monthly flea preventative) If you’re out of flea, tick, or heartworm preventative or if you want to chat with a member of our staff about the product that best meets your pet’s needs, give us a call at 503.360.9695 today!

We’re Now Accepting ScratchPay!

  • Now Accepting Scratch Pay - Roseway Veterinary Hospital

We understand how much your pets mean to you—and we want you to be able to give them the care they need when they need it with no hesitation or strings attached. That’s why Roseway Veterinary Hospital is happy to now accept ScratchPay as a method of payment. You never know when your pets are going to get sick or when you might find yourself struggling to make ends meet. The trouble comes, of course, when both situations occur at the same time, and that’s where ScratchPay can help. ScratchPay plans will pay your Roseway veterinarian immediately. That goes for routine care, as well as needed treatments, unexpected surgeries, and emergency procedures. You can then pay off the cost over time using one of three different payment plan options. Scratch allows you to select the option that’s best for your budget, and interest rates start as low as 5.9%. It takes just a few minutes to check your eligibility and get a proposed interest rate and doing so won’t affect your credit score. Getting help for veterinary bills has never been easier. Click here today to begin the approval process and have the peace of mind that comes with knowing your pet’s health is always taken care of.

Don’t Miss Our Winter Dental Deal!

  • 10% off dental cleanings in February - Roseway Veterinary Hospital

When it comes to your pet’s dental health, it’s what you can’t see that could be the most damaging to your furry friend. We offer full mouth digital dental x-rays, which are necessary for catching problems under the gum line that can’t be seen with the naked eye. It’s also where most serious periodontal disease and abscesses occur. February is National Pet Dental Health Month, and during that month we’ll be offering 10% off your pet’s entire dental, including exam, cleaning, and anesthesia. Appointments always fill up fast during this promotion, so make your appointment now to ensure that you get the savings—and your pet gets the dental care he or she needs. Call (503) 360.9695 for details and to book a spot for your pet!

Announcing Companion Protect Pet Insurance

  • Companion Protect Pet Insurance - Roseway Veterinary Hospital

At Roseway Veterinary Hospital, we’re always looking for ways to improve pet health care—including how to make it more accessible and affordable for pet parents. We know sometimes the costs can be overwhelming, and we’ve seen the heartbreak when a family must make decisions about their beloved pet’s health and life based on financial concerns alone. That’s why we’ve partnered with Companion Protect pet insurance, which offers coverage that is simple to understand, affordable and comprehensive. The Companion Protect plan offers up to 90% coverage (less deductible) for injuries, illness, accidents and even partial coverage for prescription foods and medications. Other advantages include: Low deductible & co-pays 97% claim approval Free annual wellness exam Multi-pet, animal welfare and military discounts Fixed premiums that don’t increase as your pet ages Companion Protect coverage also functions similarly to human insurance in that we are an in-network provider and can handle claims processing for you. This means that the portion of your bill covered by Companion Protect is taken care of right away meaning less headache and out-of-pocket expenses for you! Base rates start as low as $44.99/mo. for dogs and $22.99/mo. for cats. To get a quote for your pet, text QUOTE to (503) 855-0477, and you can start the enrollment process here. You can also reach out to us at (503) 360.9695 or directly to Companion Protect at (800) 304-9930 if you have further questions.

Think Inside the Box

  • Solving Litterbox Issues – Roseway Veterinary Hospital – Portland, OR

Cats like to be clean and they’re also creatures of habit—so when there’s a litter box problem, you can be sure your pet is trying to tell you something. That “something” could be an issue with the box itself, a behavioral development, or a medical condition. The most common problems are when your cat starts going outside the litter box, refuses to use the box, or is attempting to eliminate more frequently than usual. Your first step in addressing a litter box problem is to have your feline checked by a vet. Medical conditions are frequently the cause of sudden litter box issues and include: Urinary tract infections (UTIs) Feline interstitial cystitis Urinary bladder stones Urinary blockage Cats may also be more vocal, groom themselves frequently near the rear end, and have a tender abdomen if the problem is medical. If a medical cause has been ruled out, stress, negative associations or environmental factors might be the culprit. Non-medical reasons why your cat may be avoiding the box are: An unclean litter box Too few litter boxes for the cats in the household A cramped litter box A litter box with a hood or liner Not enough litter in the box An uncomfortable location that doesn’t allow for privacy and multiple escape routes A change in the kind of litter used Inability to get into/out of the box due to aging or other mobility issues Negative associations—something may have happened while the cat was using the box that frightened or upset them. If your cat had a medical condition that has been resolved, he or she still may associate the box with painful elimination. Stressors like moving, adding new animals or family members to the household A conflict with another cat in the household A new preference for eliminating on certain surfaces or textures like carpet, potting soil, or bedding Some of these issues have simple fixes such as cleaning the box more frequently, getting a larger box, removing the hood (most cats don’t like lids), or putting more than one litter box box in the home. Other problems, like […]

Prepare Your Pet for Boarding

If you’re going to need a place to park your pet over the holidays, NOW is the time to call us about getting them ready! You'll need to make sure your pet is current on vaccinations and parasite prevention for them to stay at any reputable facility. In addition to the core vaccines, we also highly recommend the canine influenza (CIV) vaccine for any pet staying at a boarding facility. An outbreak of CIV at the Oregon Humane Society this summer shows how important it is that pets be protected in such environments, as this virus is very contagious. Keep in mind that the CIV vaccine requires a booster to be administered 2-4 weeks after the first shot is given, and your pet will need the full series to be protected. Don't be caught unprepared this holiday! Call us now to get your pet ready for boarding: 503.360.9695

Don’t Slip Up With De-Icers

So have you heard the long-range weather reports? Looks like the Portland area may be in for some snow this year…which means folks will be using de-icers or “ice melts” to make driveways and walkways safer. Problem is commercial de-icing products are usually full of chemicals that are dangerous for pets. They could ingest them when cleaning themselves or suffer significant skin irritation (and even burns). The most common ones are made of calcium carbonate, calcium magnesium acetate, or chloride salts of potassium, magnesium, and sodium (“rock salt”). Gastrointestinal problems such as diarrhea and vomiting as well as elevated blood sodium levels can occur when a pet ingests these products. The calcium-based salts are also known to cause irritation just from resting on the tender skin of bellies and paw pads. Ethylene glycol-based ice melts can be even more dangerous as they contain the same active ingredients as antifreeze, which is deadly if ingested. What about de-icers labeled “pet safe”? These products are often urea-based, and while they do cause less irritation to skin, they’re not as good at melting ice. That’s why walkways and parking lots in most towns and cities and around local businesses don’t use pet safe products. To avoid problems with chemical de-icers, avoid walking through it when possible. If your pet does come into contact with it, be sure to to rinse their paws with water and a gentle soap or shampoo. You might also try booties if you think they will be tolerated. At your own home, we recommend ditching the de-icers and using kitty litter or fine-grain sand instead, as both are environmentally friendly as well as safe for your pet. Bundle up and be safe—and call us if you have questions about keeping your pet safe & healthy this winter: (503) 360-9695.

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